ServiceNow Federal Forum
Intelligent Transformation
March 21-22, 2024 | Gaylord National Resort & Convention Center | National Harbor, MD
U.S. Capitol

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Track 3

Revolutionizing Service Delivery for USDA

Rock Creek Ballroom - Salon A

America’s farmers and producers must continue to do their jobs no matter the weather or unprecedented interruptions. This session will explore how The Department of Agriculture’s Farm Production and Conservation (FPAC) implemented the Scaled Agile Framework (SAFe) delivery approach, transforming how services are developed and managed.

Speakers

Benedict
Section Chief, Information Solutions Service Delivery and Operations Branch
Department of Agriculture
headrick
Director of Application Services
Cask
Leith
Project Management Professional and Certified Enterprise Architect
Department of Agriculture
Weiger
Senior Engagement and Program Manager
Cask